On-premise, cloud, or both
There is no universal answer. On-premise still wins where call volumes are high, where the site must keep working through an internet outage, or where recording and data handling requirements point that way. Cloud wins on multi-site simplicity, remote working and capital avoidance. Most organizations of scale end up hybrid — and the design question that actually matters is how you fail over, not which model you prefer.
What we supply
IP-PBX and unified communications platforms
On-premise, virtualized and hybrid call control with voicemail and presence.
SIP trunking and gateways
Carrier interconnect, media gateways and analogue or ISDN migration.
Contact center platforms
Queueing, IVR, skills-based routing, recording and supervisor reporting.
Desk and DECT endpoints
Entry to executive IP handsets, cordless and ruggedized devices.
Conference room systems
Room-scale audio and video, all-in-one bars and codec-based rooms.
Headsets and personal audio
Wired and wireless headsets for contact center and general office use.
Paging, intercom and public address
Site-wide announcement, door intercom and emergency notification.
Call recording and analytics
Recording, retention and quality reporting for compliance and coaching.
Cutover is the risk in every telephony project. We plan number porting, run the old and new systems in parallel where feasible, and schedule the switch outside business hours with a tested rollback.
Other product categories
Servers & Data Center
Compute, storage, virtualization hardware, racks, power and cooling for on-premise and hybrid environments.
Networking
Switching, routing, wireless, SD-WAN and structured cabling for single-site and distributed operations.
Cybersecurity
Perimeter and endpoint protection, detection and response, email and web security, vulnerability management.
End-User Computing
Laptops, desktops, workstations, thin clients, displays, and the peripherals and print infrastructure around them.
Physical Security
IP camera systems, video management software, access control and integrated monitoring for facilities of any scale.
Talk to us about communications.
Tell us what the environment needs to do and we will specify against it.